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Privacy policy

Last updated: October 19, 2026. This English version is provided for convenience; in the event of any discrepancy, the French version prevails.

This policy explains how Precimade processes the personal data collected on this site, in accordance with Regulation (EU) 2016/679 (GDPR) and the amended French Data Protection Act of January 6, 1978 (“Informatique et Libertés”).

Data controller

PRECIMADE SARL, 161 avenue Franklin Roosevelt, 69150 Décines-Charpieu, France, represented by its managing director.
Personal data contact: rgpd@processusgroup.com. Precimade is not required to appoint a data protection officer (DPO); this contact handles all your requests.

Data processed, purposes and retention periods

ProcessingDataLegal basisRetention period
Quote requestCompany, name, business email, part type, class, material, quantity, target date, message, drawings and 3D filesPre-contractual measures taken at your request (Art. 6(1)(b))3 years after the last contact; drawings and files deleted at the end of the review if it does not lead to an order, or according to the signed non-disclosure agreement
Contact formName, company, email, phone (optional), subject, messageLegitimate interest in answering your request (Art. 6(1)(f)), or pre-contractual measures3 years after the last contact
Customer relationshipBusiness contact details, orders, correspondencePerformance of the contract (Art. 6(1)(b)) and legal obligations (Art. 6(1)(c))Duration of the relationship + 3 years; accounting records 10 years (Art. L.123-22 French Commercial Code); lot files according to medical device regulatory requirements
B2B email prospectingName, position, company, business emailLegitimate interest (Art. 6(1)(f)), related to your professional activity3 years after the last contact; you may unsubscribe at any time
Job applicationsRésumé, cover letter, contact details, messagePre-contractual measures (Art. 6(1)(b)); your consent for retention beyond the recruitment (Art. 6(1)(a))Duration of the recruitment; 2 years with your consent for other positions, which you may withdraw at any time
Site securityConnection logs (IP address, date, page)Legitimate interest (Art. 6(1)(f))12 months

Fields marked as required in the forms are necessary for us to answer you. We make no automated decisions about you and sell no data.

Recipients

Your data is accessible only to authorized Precimade staff (manufacturing engineering, sales, quality, management) and, if your project requires it, to the French companies of Processus Group (Origin 3D, Factory Plast), bound by the same confidentiality. Job applications are handled by the Processus Group human resources department.

The site’s forms store no data on the web server: your request and its files are sent by email to the relevant team, then deleted from the server once sent. Only an encrypted fingerprint of your IP address (HMAC, with a secret key kept on the server) is retained to limit abusive submissions; it is deleted automatically after about two hours.

Our technical processors are:

  • OVH SAS (Roubaix, France), website hosting and form processing, data hosted in France;
  • Microsoft Ireland Operations Ltd (Microsoft 365), sending of form emails, messaging and document storage, data hosted in the European Union. Technical copies kept in the site’s sending mailbox (submissions with files, non-delivery reports) are deleted automatically about 30 days after sending, then permanently erased within the following 14 days.

Microsoft Ireland belongs to a group established in the United States. Any access from the United States, in particular for technical support, is governed by the EU-US Data Privacy Framework adequacy decision and by the European Commission’s standard contractual clauses included in Microsoft’s data protection addendum.

Confidentiality of your drawings

Drawings, 3D models and specifications you send remain your property. They are used solely to review and quote your request, stored in a restricted-access area and transmitted encrypted (HTTPS). A non-disclosure agreement (NDA) can be signed before anything is sent.

Your rights

You have the right to access, rectify, erase, restrict, object to and port your data, as well as the right to set guidelines for what happens to it after your death. To exercise them, write to rgpd@processusgroup.com or to the registered office address, stating your request. We reply within one month.

If you believe your rights are not being respected, you may lodge a complaint with the CNIL (French data protection authority), 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, France, www.cnil.fr/fr/plaintes (opens in a new tab), or with the supervisory authority of your country of residence in the European Union.

Security

Precimade implements appropriate technical and organizational measures: encrypted communications, access control, strong authentication, backups and logging.